Tuesday, June 16, 2009

How to Reprimand Someone at Work

  1. Say it clearly -- "I'm finding the way you're handling this assignment unsatisfactory at this point in time."
  2. Provide the justification -- "As a result of you missing your Phase I deadline, everyone downstream must now revise their schedules to accommodate the delay."
  3. Articulate the implication -- "This not only unnecessarily complicates things, but it also jeopardizes our ability to complete this project on time/to budget."
  4. Pair it with some good news -- "Fortunately, you're working with some very talented people who are ready, willing, and able to help you however they can."
  5. Ask for compliance -- "So in this next phase, can I - can we all - count on you to step it up and not leave us hanging like this?"
  6. Thank you.

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2 Comments:

Anonymous Sharon Wilson says...

Great post! This could really help a lot in leadership development and to develop a better working environment.

June 20, 2009 2:16 AM  
Blogger Barry Zweibel says...

Thanks for your comment, Sharon. I always appreciate the added insight you bring to my blog posts.

June 27, 2009 11:01 AM  

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