Monday, July 21, 2008

Air Cover: Getting Support from the Big Boss

Scenario: You need to do something that you just know a coworker, Mary, is not going to like. She'll dislike it so much, she'll likely go over your head to to complain about it.

So how can you increase the probability that you'll get the 'air cover' and support you need from the Big Boss?

By bringing your boss up-to-speed before you roll out your plan so s/he can comfortably say, "Yes, I know of, and approved, the approach taken."
Can't get your boss to approve your plan exactly as is? Then just tweak it a bit so that you can.

Then, play it out: Tell Mary. Let her complain to your boss's boss. (You can't stop her, anyway.) Watch as your boss's boss asks your boss, "What's this all about?" Then, see how:
  • If your boss can speak intelligently about your plan, you'll likely be supported by the Big Boss; and
  • If your boss cannot speak intelligently about your plan, you'll likely get overruled.
It's not just about how good your idea is; it's about how well your boss supports it when it's ultimately challenged.

End of story. Try it yourself and see.

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