Chicago Claim Conference
I was pleased by the opportunity to speak. And although the majority of the conference was about the functional aspects of the medical, disability, and life insurance businesses, the conference organizers felt it important to also have a set of presentations about the human resource and personnel management side of things. My presentation, "How to F.R.A.M.E. the Coaching Conversation" was one of them. (Well, actually, it was two of them - I spoke on both Monday afternoon and Tuesday morning and was one of the few presenters to speak more than once.)
Here's the blurb they used to promote my workshop(s):
As Yogi Berra once said, "If you don't know where you are going, you will wind up somewhere else." That's what it's like trying to coach and mentor an employee when you don't have a clear understanding of the art, science, and discipline of the coaching and mentoring process. Barry K. Zweibel, CEC, MBA, a certified business/personal life coach and President of GottaGettaCoach!, Incorporated, facilitates this interactive session and explains how to have the right conversations, in the right ways. Understand what makes coaching really work from the perspective of the person being coached. Identify the next steps for you to improve your own coaching and mentoring capabilities. Explore a 5-step coaching model to help F.R.A.M.E. your coaching and mentoring conversations from this point forward.
Things went well and attendees at both sessions gave me very good 'grades' on their evaluation forms. But there's always some tweaking you can do when speaking, so I was particularly gratified to be able to take my Lessons Learned from Day One and apply them the very next day in the second session. Not only was that a great enabler of my own growth and development, it was HUGELY fun!
So bravo to Jase DuRard of the conference's Education Committee for having the foresight to allow that to happen. And thanks to all of you who attended my presentations.
Now, take what you learned, and go coach one of your direct reports today - your own growth and development is waiting!
Labels: Success at Work