Is Employee Retention Overrated?
- Marginal employees whose performance is sub-standard, but not quite poor enough to justify termination.
- Chronic 'problem children' who've been shuffled around from one department to another so many times that they now feel justified in not doing their jobs well
- Slippery bosses who regularly mess things up but still get tapped to head yet another plum assignment because they know how to play the political game
- Long-term employees (including bosses) who stopped learning anything new years ago, but still insist they're experts on the 'right' way to fix new, and significantly more complex, problems.
And why not? There's hardly a better time.
- Bonus monies have been paid out.
- New vacation/personal/sick time allocations have been accrued.
- The motivational aspects from the year-end salary treatments, for better or worse, have worn off.
- Their lackluster performance has already undermined your efforts for a bigger and better first quarter.
- And those fabulous employees who couldn't be retained have created numerous openings in other companies for the very same marginal employees that you'd like to see go.
So who are the people you know you really ought to have some heart-to-heart conversations with about helping them move on? How can you help them be 'discovered' - and poached - by other companies?
Give it some thought. The upside could be considerable to them ... and you.
Labels: Success at Work







2 Comments:
I couldn't agree more... From my experience, the focus shouldn't be employee retention - but instead - employee selection. When you benchmark the job and hire people that fit the job - a big part of your employee retention problem disappears. An effective employee selection program is your best bet to employee retention.
Lastly... Those team members who don't fit the job - they need to find another job - it's that simple. Unfortunately, I think a lot of organizations and managers are content with the status quo...
Thanks for sharing!
Chris Young
chris@therainmakergroupinc.com
www.therainmakergroupinc.com
Hi Chris ~ Thanks for your comments.
In part, a lot of organizations and managers are content with the status quo, but I think it goes deeper than that, too.
One the one hand, not all jobs are all that exciting, so while it sounds good to want only "A" players, not all jobs are "A" jobs. Many (most?) are "C+" jobs at best.
Too, many managers do want to help employees leave, but because of lugubrious corporate performance management policies - and poor managerial training on them - it's frankly easier to just put up with the chronic under-performers than it is to manage them out of the organization.
And, then there's the ultimate folly - companies love to use employee retention stats as a major success criterion, even though it masks some very troubling employee performance issues. Why? Because it's easy-peasy to gather employee retention data, so it MUST be important, right?! Riiiiiight!
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