Monday, December 01, 2003

When are YOU Not Open for Business?

All those cellphone-using store clerks (see Friday, November 21, 2003 entry) got me to thinking ... When are you NOT open for business, either? Maybe it's when you're overstressed, or really tired, bored, or after a long weekend, or just not in the mood, etc.

So as the holiday season starts picking up, and you find yourself wanting to be someplace other than where you are, notice how you react when the phone rings or someone visits. Notice if you're giving signals that say even though you're there, you're really NOT all that interested in being a help; you're really not open for business, either.

It may not be what you're intending to do, but you may be doing it just the same.

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